WV DELI, WV-READS, and Listen Eastern West Virginia users, please take note of the following message from Overdrive re: iOS7 upgrade and possible issues.
Apple released iOS 7 yesterday
and many of your Apple users may have upgraded their device(s) or will be
upgrading in the near future.
When an existing OverDrive Media
Console (OMC) user upgrades to iOS 7, the app will fail when trying to open a
DRM-protected eBook. New or first time users of OMC are unaffected by this
issue.
We are resolving the issue but in
the meantime, here are immediate remedies for users:
1) Re-authenticate the app with
their existing or a new Adobe ID. Refer to the iOS section of this Help article for
assistance. (Recommended)
2) Uninstall and re-install
OMC which will also require the user to re-authorize with Adobe. IMPORTANT
NOTE: A re-install will clear a user's bookshelf, history, and app settings.
Audiobook
users won't notice that anything is different unless they attempt to download
parts of audiobooks they already downloaded to OMC before upgrading to iOS 7. A
user will receive an error message informing them to download the
title again.
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